Rever is built to help companies drive continuous improvement by empowering their frontline employees to create, test, and implement improvements within their work. We impact not only the performance of some of the world’s largest companies, but also the lives of thousands of frontline workers. We are headquartered in Silicon Valley, with an operations center in Guadalajara, Mexico's tech hub.
Searching for your dream job? At Rever, we strive to help our employees find passion and purpose. Join us in changing the way the world works and impacting the lives of millions of frontline workers.
What You Will Bring to the Team?
Keeping up with the needs of global corporations and thousands of frontline workers requires tremendous creative problem solving, a passion for technology, and close collaboration across our team. As a Customer Support Specialist at Rever you will perform as a support to our customers focusing on assist them, deliver outstanding experiences.
What would be your day-to-day responsibilities?
Reporting to the Product Director, here are some duties you would be responsible for:
If you enjoy having new challenges every day and you have a high level of commitment, you have a great chance.
- Outstanding communication skills.
- Passion for technology and people.
-Customer Centric mindset.
- Time management.
- English proficiency, written and spoken (any third language is a plus).
- Problem resolution skills.
- Written and oral skills.
- Data handling and analytic skills (Excel proficiency is a plus).
An academic degree is not a requirement to apply for this position; you may have a Bachelor's degree in Communications, Business, Administration or related field. Or maybe you are self-taught with enough experience.
Location: Remote. The position requires that you work on Central Standard Time.
What you’ll love about us:
At Rever, we don’t just accept diversity, actually, we love it. We create an inclusive community and harassment - free workplace where everyone can achieve their full potential. We are committed to equal employment opportunity regardless of race, religion, age, sexual orientation, or gender identity.